Question 1

How long is the booth hire?

Accepted Answer

Our standard packages typically range from 2 to 4 hours of active run-time. However, we are happy to stay longer! Additional hours can be added to any package for £100 per hour.

Question 2

Do you charge for travel?

Accepted Answer

Travel is included free of charge for any event within 40 miles of our base in Ipswich. For events further afield, we charge a flat rate of 50p per mile to cover fuel and time - this is a one way fee.

Question 3

How long does it take to set up?

Accepted Answer

We typically arrive 1 hour before your hire period begins to ensure everything is perfectly calibrated. This setup time is included in your quote and does not count toward your active hire hours.

Question 4

What are "idle hours"?

Accepted Answer

If you need the booth set up at 4:00 PM but don't want it to start running until 7:00 PM (to avoid disruption during dinner or speeches), the time in between is considered "idle time." We charge £50 per idle hour to cover the attendant’s time.

Question 5

Can the booth be set up upstairs or in a marquee?

Accepted Answer

Absolutely! Our booths are designed to be portable and can be transported up stairs or into lifts. For marquees, we just require a flat, level floor and a completely weatherproof environment. Just let us know when booking as we might need to add a little more setup time.

For marquees and tipi's with sloping sides, please ensure there is enough height for our backdrop (2.5m) to stand up.

Question 6

How do I book?

Accepted Answer

To lock in your date, simply head over to our prices page (https://www.the-photobooth-company.co.uk/photobooth-prices), select your type of booking, and fill out the booking request form and we will let you know if you date is available and then let you know the next steps.

Question 7

Do you charge more for weddings?

Accepted Answer

No, our package prices remain the same for any type of event - we do offer a corporate service which is quoted on an individual basis.

Frequently asked questions